NVFS Archives - Read. Think. Act.

Northern Virginia Family Service – Inside Scoop

(Dec. 3, 2018) Catherine Read interviews several members of the Northern Virginia Family Service leadership team to talk about the wide array of services that they deliver to families throughout the region. For the past 95 years, NVFS has delivered support to the most vulnerable families in Northern Virginia. The organization was recently selected by Jeff and McKenzie Bezos to be a recipient of a $2.5 million grant from their Day 1 Families Fund to help end family homelessness in our region.

NVFS Programs

In the first segment, Catherine speaks with Andrea Eck, Executive Vice President of Programs at NVFS. Andrea points out that the programs offered to families range from workforce training to housing assistance to hunger relief to early childhood development and support. The unique thing about NVFS is that all of their programs are integrated with one another, and are designed to support the families they serve in a holistic manner, with the goal of moving the family toward self-sufficiency.

Eck notes that NVFS works collaboratively with partners throughout the region to help deliver necessary services, so that resources can be used wisely and efforts are not duplicated. She is confident that their excellent track record is what led to the grant from the Day 1 Families Fund. The grant money will be used to fight family homelessness in Northern Virginia. Specifically, they will be enhancing their housing locator service, improving their career navigation center, and enhancing the availability of mental health services in order to get people healthy so that they can support themselves and contribute to society.

Multi-Cultural Center and Youth Initiatives

In the second segment Catherine talks to Meredith McKeen, Director of the Multi-Cultural Center and Youth Initiatives. On the multi-cultural center side, her job is to oversee the array of services designed to help people recover from exposure to trauma and violence. Her department utilizes case management to navigate the issues, and services are delivered in 7 different languages to meet the needs of the community. Many families have suffered trauma throughout the immigration process, and McKeen’s department is designed to assist families with immigration legal aid, as well as assist them in finding the support services that they need within the community.

Under the youth umbrella, NVFS runs a gang prevention program to help keep kids safe and out of trouble. Additionally, for young people who have witnessed or been exposed to violence, her department is tasked with helping them find and access mental health services. Getting young people access to these critical programs is so important, because the sooner they can deal with the trauma that they have experienced, the sooner they can get back to school and be able to move their lives forward.

Another important aspect of McKeen’s department is the family reunification program. Many times, immigrant families are separated from one another for many years, with some parents being separated from their children for up to a decade. Reunification is always the goal, but with it comes its own set of challenges. First off, parents and children need to get to know one another again. Additionally, the children may have endured an arduous journey to make it to America, and they may have residual trauma from their travels. This program is aimed to get ahead of these challenges and address issues up front in order to keep everyone safe. It has been shown to help avoid child abuse, future foster care placement and potential mental health problems down the road. It is an investment in the family today that can have a lasting impact into the future. Families are resilient, but they need the right tools in order to be healthy and happy.

Workforce Development

In the third segment of the show Catherine speaks with Julie Mullen, Director of Workforce Development about how NVFS is working toward customized career training for its clients. This new approach is aimed at helping their clients identify their goals, attain the necessary skills and ultimately find a sustainable wage job. The One on One Navigator program is one of the areas that will greatly benefit from the grant give by the Day 1 Families Fund. A job with sustainable wages is the best way to keep a family out of homelessness, so this program will be critical to meeting their goals.

The One on One program will allow career counselors to help clients tap into their talents, then connect them with the partners in the community who can help them build the skills that they need to succeed. Money from the grant will be able to help pay for certifications or English classes, even assist with the costs of opening a new business like an in-home childcare center. The career navigators can assist with understanding the regulations and the paperwork needed to get a business started. Removing these barriers and hurdles are critical to helping clients move forward.

This winter NVFS is launching their “Team Up” imitative in the hospitality, manufacturing and healthcare space. They will be co-locating in space with their business partners to help deliver services and make sure that workers have the tools that they need to be successful and productive. For example, now that Medicaid has expanded in Virginia, NVFS will have people available to help workers understand that they are eligible for benefits, and assist them in learning how to apply.

Health Access and Nutrition Services

In the final segment of the show, Catherine interviews Ondrea McIntyre-Hall, Director of Health Access and Nutrition Services at NVFS. Her department oversees the Hunger Resource Center, located in Prince William County. The center serves 600-700 families a month, and processes approximately 3.3 million pounds of food a year. There is a growing community of food insecure families in our region, and NVFS is looking at creative ways to help stem the tide of hunger by providing food support and nutrition services. Their resource center includes cooking classes and demonstrations, in order to teach families how to make the best use of the ingredients that they have access to. Additionally, there is no limit on the amount of fresh fruits and vegetables that families can take when visiting their facility.

Thanks to generous donations from local farmers markets, grocery stores and the USDA the Hunger Resource Center receives a great deal of fresh, perishable food. Therefore, they partner with other smaller food pantries in the area so that the food can get better distributed in a timely manner. Many families cannot access the center in Prince William, so this gives the smaller, more local pantries an opportunity to get fresh fruit and vegetables distributed to their clients.

Currently, NVFS is launching an exciting pilot program with Mason and Partners (through George Mason University) that will give clients a “prescription card” for certain fruits and vegetables that clients need to maintain their health. Clients will then be able to redeems these cards at participating vendors – food pantries, Farmer’s Markets, stores where the cards are accepted. This innovative approach to providing access to fresh fruits and vegetables recognizes that what we eat can greatly contribute to supporting a healthy lifestyle.

by Rachel Simon

NVFS CARE Awards with Stephanie Berkowitz and George Lane

(Oct. 31, 2018) Catherine Read interviews Stephanie Berkowitz, Executive Director of Northern Virginia Family Service (NVFS) along with George Lane, chair of the NVFS CARE Awards Advisory Committee. They discuss the 23 year history of the NVFS Care Awards, what makes an employer eligible for an award, along with the upcoming awards event in November.

Dating back to 1992, the NVFS Care Awards have been given to employers in the Northern Virginia region who demonstrate a great deal of emphasis on investment in employees, as well as best practices regarding making work “family friendly”. NVFS noticed an increased level of work related stress, and wanted to raise awareness amongst employers that their work policies could have a direct impact on employees and their families. NVFS also had the goal of promoting the fact that it is more profitable to invest in employees and retain them, as high employee turnover can be costly to the bottom line.

When the awards were established, many of the policies revolved around flexible work schedules and telecommuting, which was new thanks to the advent of the Internet. Over the years other goals have been added, such as low cost health insurance, flexible work schedules, strong work/life balance, and new this year corporate social responsibility. Studies have shown that employees really want their employers to be good corporate citizens, and give back to the community and are socially engaged.

Additionally, now that the workforce employs people from multiple generations, a flexible work schedule can mean more than just working from home. A millennial might want to leverage technology to get their work done remotely, a baby boomer might want to work four, ten hour days and have an extra day off and a Gen X-er might need more flexibility to come in late or leave early for their children’s activities at school, or to accompany an elderly parent to the doctor. It is important for employers to remain flexible and understanding to their employees’ needs, while still maintaining business and ensuring that work is able to get done in a timely manner.

In order to be eligible for an NVFS Care Award, an employer must go through a rigorous 3-part process. First they must submit a written application, then their employees take a survey, and finally someone from the NVFS Care Awards advisory committee will do a site visit. Where they used to only award one winner to each category of business, the awards have evolved over time and NVFS now grants awards to all employers who meet the objectives.

This year there are 23 companies receiving awards, and the winners will be recognized at the NVFS Care Awards Breakfast on November 8^th at the Sheraton Premier in Tysons Corner. The morning will begin at 7:30am with a networking opportunity for businesses, where they can talk and discuss best practices. They will then get down to business with the recognitions. Berkowitz and Lane are thrilled to award 13-time winner National Rural Electric Cooperative Association, and 10-time winners Custom Ink and Consumer Technology Association their awards, along with the other 20 companies who will be getting called up. They will also host an Community Engagement Panel discussion moderated by Charlie Niebauer of the Washington Business Journal, and featuring Charles Kuhn of JK Moving and Storage, Sheila Murphy of Flex Professionals, and Darcy Smith of Custom Ink.

by Catherine Read

Non-Profit Advocacy: Impacting Public Policy – Inside Scoop

(Jan. 23, 2017) Catherine read speaks with three Northern Virginia non-profit leaders about the importance of advocacy work to the mission of non-profits focused on human services. In the first segment she is joined by Mary Agee, the former President & CEO of Northern Virginia Family Service (NVFS) which grew substantially in the 40 years she was there. Mary discusses the importance of advocacy and speaks to a widely held misconception that 501(c)3 organizations are prohibited from this activity because it is “lobbying.” Advocacy at its core is an educational activity designed to inform policy makers from town councils to Capitol Hill. Without the work of non-profits who are on the front lines, there is often little awareness of complex issues that require regulation or resources from the government.

In the second segment, Lisa Whetzel, Executive Director of Britepaths (formerly Our Daily Bread, Inc. – Fairfax) talks about advocacy as one of six identified pillars of change in the book Forces for Good. Britepaths only recently adopted an “advocacy policy” and the journey of their board of directors to address advocacy after 30 years of direct service delivery is instructive. Lisa explains that in the face of disappearing housing where our clients live in Fairfax City, she felt that Britepaths must take a stand in advocating for affordable housing. In focusing on which issues are support the core mission of the organization, Britepaths is able to join forces with other groups such as VOICE and the Virginia Housing Alliance to make a real impact on policy makers from Fairfax City to Richmond Virginia.

In the third segment, Kerrie Wilson, CEO of Cornerstones (formerly Reston Interfaith) talks about coming from a position where she worked in government relations for a national organization to taking the helm of a regionally based non-profit in 2001. Kerri talks about the efforts to build coalitions around issues like affordable housing which impact low income working families here in Northern Virginia and how their organization has evolved over their four decades of serving the Reston area.

The final segment with Mary Agee addresses the importance of cultivating relationships over the long term with elected leaders. She also discusses the importance of having human services organizations include advocacy as a major pillar of their efforts and how boards need to take a leadership role in shaping an advocacy policy. There is also discussion about how to find people in our communities who have the skills, the time and the motivation to help solve some of the many problems people in our community face. How does need connect with resources and what can we do to be more efficient in finding volunteers, supporters and advocates?

This show aired as the 2017 Legislative Session in the Commonwealth of Virginia was just underway. For 45 days, Richmond, Virginia, is the destination for people from around the state doing advocacy work around specific issues related to human services. This process is repeated every year where thousands of proposed bills are introduced and the majority of them don’t ever make it to the Governor’s desk. Going forward, it is imperative for non-profits to focus energy and resources on moving the needle forward on policies that improve the quality of life for Virginians in every community.