Subtitled “Strategies for Earning Standing Ovations from Your Customers” this book was published in 2002. Nov. 2005 – I actually bought it at a second hand book store and still think it’s a great book despite it’s lack of chart topping popularity. I think it speaks to me most particularly because I come from the…
This book was actually a gift from one of my staff members. Jack Canfield is co-creator of the Chicken Soup for the Soul series of books. The other half of the team, Mark Victor Hansen, was the featured speaker at our agent Top Producer Retreat in Victoria, BC, last month. The term that springs to…
Nov. 2005 – This is a really great book that is probably not destined for the best seller list. It is definitly designed to educate and inform more than entertain. It’s based on a monumental amount of global research across many industries, which is in and of itself quite fascinating. But what the author has…
Nov. 2005 – It’s interesting to me how many people I have run into that have read both Blink and The Tipping Point. Malcolm Gladwell is definitely a new age guru, and an articulate one who writes engaging books that speak to a great many people. The most common reaction to Blink is that he forgot to tell us what…
Nov. 2005 – This book by Mihaly Csikszentmihalyi was originally published in 1990. I bought it because of an article about the book in FastCompany Magazine several months ago. I took the book with me to read at our company’s manager’s retreat in September. I was reading it poolside and ran into one of my…
Nov. 2005 – There’s a reason this book has been on the NY Times Bestseller list for such a long time. It’s interesting. It takes things that are completely familiar to us and makes us look at them in an entirely different way – from the framwork of economic theory. If this was music, it…
Nov. 2005 – I’ve read some reader reviews on Amazon that talk about the repetition and reduncancy that some people found in this book. While there is some repetition, I didn’t feel that it in any way took away from the overall value of the book. Subtitled “How Winning Streaks & Losing Streaks Begin and…
Nov. 2005 – An offering from the Havard Business School Press subtitled “How to Create Uncontested Market Space and Make Competition Irrelevant.” An exceptional book about truly assessing where the market is going and figuring out how to create a new space before your competition does. It’s a matter of looking at your own company’s…
Nov. 2005 – I loved this book. The subtitle is “How America’s Best Performing Companies Keep the Start-up Spirit Alive.” I found it through a book review in FastCompany magazine, which often profiles excellent new books. The beginning of the book speaks immediately to those who have experience with a “start-up.” Although our company was…
Nov. 2005 – One of those business fables made so popular by writers like Ken Blanchard, who wrote the forward for this third edition. This book was recommended by our VP of Insurance (recently made President of Personal Lines) who announced at a department heads meeting that he considered me a peacock. It is one of…
Nov. 2005 – I definitely want to be Jack Welch when I grow up. If I had any plans to grow up. I’m still considering my careers options – dancing pirate or possibly talk show host. Still, Jack has a way of cutting to the essential truths about running a business. Especially a large, complex, multi-national…
Nov. 2005 – This book was recommended by one of our regional vice presidents in SW Virginia. The book is excellent for giving a background and overview to the articles that are appearing every day from the Wall Street Journal to BusinessWeek. Globalization seems to have come out of nowhere with the rise of India…
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